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08-11-2009, 03:30 PM
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#1 | | ~XpLiCit MeMbeR~ Join Date: Feb 2009 Location: Austin, TX
Posts: 423
| I would have to start off with BLU, worst company ive ever had to deal with so far. Crappy product, lousy shipping time, and ZERO customer service! So that is one company I would DEFINITELY stay away from. Anyone else have any companies that were this bad?!? | 
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08-11-2009, 05:25 PM
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#2 | | Junior Member Join Date: Aug 2009 Location: minneapolis
Posts: 15
| as we discussed with my situation...smoke everywhere out of florida...took my money, no product, and didnt give it back until 10 days later. Electronic Cigarette by Smoking Everywhere E-Cigarette
scale from 1-10; 10 being best....they are a 1. | |
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08-11-2009, 06:52 PM
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#3 | | USA Supplier Join Date: May 2009 Location: USA, California
Posts: 38
| Stay away from Tony @ 'bestesmoking.com'. They ran away with over 800$ of my money. | |
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08-12-2009, 11:24 AM
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#4 | | ~XpLiCit MeMbeR~ Join Date: Feb 2009 Location: Austin, TX
Posts: 423
| Quote:
Originally Posted by Cl0ud9eSm0kes  Stay away from Tony @ 'bestesmoking.com'. They ran away with over 800$ of my money. |
Dang I was just checking bestesmoking out too lol...good thing we have this thread going lol... | |
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08-12-2009, 04:00 PM
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#5 | | Member Join Date: Jul 2009 Location: Midsouthern U.S.
Posts: 52
| Quote:
Originally Posted by Cl0ud9eSm0kes Stay away from Tony @ 'bestesmoking.com'. They ran away with over 800$ of my money. | If a regular citizen had taken $800 from somebody, they'd be arrested, serve time, have to pay back the $800 and get aa couple of years probation.
You could always go with omerta, though. | |
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08-13-2009, 01:07 AM
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#6 | | USA Supplier Join Date: May 2009 Location: USA, California
Posts: 38
| My wife and I were certainly infuriated with the result we experienced with Tony @ bestesmoking.com. IT was outright underhanded and shady how he deceived us and avoided our multiple attempts to contact him.
Please excuse my ignorance...but, I am not familiar with 'omerta' ? Is that some form of retaliation? | |
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08-13-2009, 01:25 AM
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#7 | | Senior Member Join Date: Jul 2009 Location: St. Louis
Posts: 105
| Did Tony make no attempt to rectify the problem? If he did not, I think this goes beyond shady.
Last edited by drdave; 08-13-2009 at 12:27 PM..
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08-13-2009, 02:44 PM
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#8 | | USA Supplier Join Date: May 2009 Location: USA, California
Posts: 38
| Tony did not attempt to rectify the problem.
Once he received my email stating that I did not receive all the items ordered, he immediately cut communication.
Multiple emails were sent and multiple phone call attempts were made.
Every communication sent from me was in a professional and friendly manner, but still, I was brushed off and ignored.
If he would have atleast given me a reason why my items were not sent, I would not be so infuriated.... Instead, he simply ran off with the money.
He is a very untrust-worthy individual... | |
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08-13-2009, 04:44 PM
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#9 | | Junior Member Join Date: Aug 2009 Location: minneapolis
Posts: 15
| couple things you can do...call your bank and let them know, if you paid by debt card, if paid by credit card, call your credit card and dispute it.
Call the Better Business Buearau in that state he does business in. They might be able to contact him and help get you your money back.
Try that first...i will try and find other ways for you to get your money back. | |
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08-13-2009, 05:42 PM
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#10 | | Legendary Vaper Join Date: May 2009 Location: Treasure Coast
Posts: 241
| I will not deal with a company that runs a website that does not advertise their prices.
The only time I would ever consider doing that if I was dealing with a manufacturer, planning a large purchase, and wanted to negotiate a special price.
__________________ Cigarette free since May 4, 2009, and hoping to vape longer than I smoked 
Note: This message was created entirely of recycled electrons, manufactured before 1899 in an effort to prevent global de-electrification.
Last edited by Lazarus; 08-13-2009 at 05:45 PM..
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08-13-2009, 06:06 PM
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#11 | | USA Supplier Join Date: May 2009 Location: USA, California
Posts: 38
| I paid via cash via a western union money order... It *seems* that is generally the way the majority of the Chinese suppliers work...It has always been scary for me to use the 'Money Order' method.. Too many Scams... but, it was my first experience and transaction that I had with a Chinese supplier.
I eventually found a Chinese supplier that accepts paypal and is really honest and helpful.... Quote: |
I will not deal with a company that runs a website that does not advertise their prices.
| That is actually a good point .... | |
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08-13-2009, 06:13 PM
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#12 | | USA Supplier Join Date: May 2009 Location: USA, California
Posts: 38
| I appreciate the ideas justall5. They are indeed some good methods on getting your money back as well as possible retribution.
The incident occurred about 2-3 months ago, so I basically chalked it up as a 'loss' already. It was definitely a lesson learned.
I just hope nobody else falls victim to Tony at 'bestesmoking@hotmail.com'...lol | |
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08-13-2009, 07:19 PM
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#13 | | Junior Member Join Date: Aug 2009 Location: minneapolis
Posts: 15
| i just read something in a business journal of mine...it had to do with this problem.
There is a website that allows you to buy from a supplier from China and they help you...when you get your product and your happy they release the money to them. I havent done anything with them yet as i am still searching on which company i want to do business with. Either US or over seas. Here is their website...check it out and let me know what you find out. Alibaba Manufacturer Directory - Suppliers, Manufacturers, Exporters & Importers | |
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08-13-2009, 07:20 PM
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#14 | | Junior Member Join Date: Aug 2009 Location: minneapolis
Posts: 15
| and see if that guy that took your money is on there!!! if he is maybe you can complain to the website and let them know what he did to you...just a thought. | |
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08-13-2009, 07:23 PM
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#15 | | USA Supplier Join Date: May 2009 Location: USA, California
Posts: 38
| Thanks for the tip justall5. | |
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08-14-2009, 05:09 PM
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#16 | | ~XpLiCit MeMbeR~ Join Date: Feb 2009 Location: Austin, TX
Posts: 423
| Oh and found out that BLU has there own forum, funny thing is people are on there bashing them hahahaha.... www.blucigforum.com | |
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09-19-2009, 10:30 AM
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#17 | | awarded title of Sir Arse Join Date: Apr 2009 Location: Louisiana
Posts: 6,665
| Quote:
Originally Posted by Lazarus I will not deal with a company that runs a website that does not advertise their prices.
The only time I would ever consider doing that if I was dealing with a manufacturer, planning a large purchase, and wanted to negotiate a special price. |
Or maybe a site that imposes additional requirements via e-mail AFTER you have completed the checkout process.
Being asked to provide more than "NORMAL" information just might be PHISHING
The Rocket
To give you an idea how bold some hackers can be (this does not apply to any e-cig companies, just something I was alerted to on my government computer), do a yahoo search for the following phase
Please upload a clear copy of your passport
you would not believe the number of hits. DO NOT go to any of these sites, just read the search results, then leave.
Last edited by Rocketman; 09-19-2009 at 12:21 PM..
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09-19-2009, 10:48 AM
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#18 | | awarded title of Sir Arse Join Date: Apr 2009 Location: Louisiana
Posts: 6,665
| Forum members, please don't forget about this thread.
It is very important to keep others updated on bad experiences.
I would suggest that negative comments be evaluated thoroughly before posting.
I very seldom post anything negative, and if it turns out to be in error I ALWAYS post a followup.
And please don't just complain about atomizer failures, they fail, fact of life. Contact your seller, expect about a month warranty, and be ready to pay return shipping. If we don't want these guys ripping us off don't try and rip them off.
The Rocket
(watching you back dude) | |
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09-19-2009, 11:42 PM
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#19 | | Junior Member Join Date: Sep 2009 Location: Wisconsin
Posts: 6
| I am curently dealing with Absolutely E-Cigs
My son in law ordered from them without a problem, got his stuff within 7 days. My first order with them was on July 5th. I sent them an email on Aug 3rd after I had yet to receive my products (about $110). They promptly replied and I received my order on the 7th of August.
Everything good so far right? Prompt customer service, professional, courteous.
I have since placed another order with them on the 4th of September. Again, I have yet to get my order. They sent me a tracking number but it says it was delivered to some city in China!!
The manufacturer is in China, and they send a China EMS tracking number. I have faith that I will get my order, however this will be the LAST order I place with them....too much hassle.
Anyone recommend a supplier of the pen style 401 and 402's?
UPDATE: Got an email from the company this morning. Turns out there was a typhoon in their region, cause for the delay. Plus the tracking number is only good while package in in China. It is now with the USPS, should get it this week. Still going to use a different supplier for future e-cig orders, Vapor Barn looks pretty good.
Last edited by DigBaddy; 09-20-2009 at 10:03 AM..
Reason: update status
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09-20-2009, 07:24 PM
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#20 | | Senior Member Join Date: Jul 2009 Location: USA
Posts: 154
| I had a problem with my single purchase from Janty Usa:
-Ordered and paid via paypal immediately. Heard nary a word from them.
-After a week I emailed numerous times to all of their addresses. No reply.
-Emailed again after two weeks had passed. No reply.
-Initiated a paypal complaint/resolution. Got an IMMEDIATE reply!
-Rolled my eyes as I read the list of excuses: So and so was on vacation, such and such must have "missed" my emails because they were SO busy, and "it wasn't their fault" because their website did not indicate (to me) that one of the items I ordered was out of stock.
It still took them 2-3 days to pack and ship my order. They did, however, throw in a 10ml of juice for my trouble and order was received as ordered.
Received my tracking number about a week after my order was delivered.
Never again.
-Generic | |
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09-28-2009, 06:41 AM
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#21 | | awarded title of Sir Arse Join Date: Apr 2009 Location: Louisiana
Posts: 6,665
| Quote:
Originally Posted by Rocketman Forum members, please don't forget about this thread.
It is very important to keep others updated on bad experiences.
I would suggest that negative comments be evaluated thoroughly before posting.
I very seldom post anything negative, and if it turns out to be in error I ALWAYS post a followup.
And please don't just complain about atomizer failures, they fail, fact of life. Contact your seller, expect about a month warranty, and be ready to pay return shipping. If we don't want these guys ripping us off don't try and rip them off.
The Rocket
(watching you back dude) | Could I suggest we keep this thread active. If you have a really bad experience, one that you just can't get resolved, no matter how hard you have tried (at least try before posting), post it here. If it turns out OK post a follow up. Watch the negative comments, but help out your fellow vapers.
Don't post anything you could be held liable for or get you kicked off the forum.
Last edited by Rocketman; 09-28-2009 at 07:22 AM..
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09-28-2009, 08:05 PM
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#22 | | Senior Member Join Date: Jul 2009 Location: USA
Posts: 154
| Quote:
Originally Posted by Rocketman Could I suggest we keep this thread active. If you have a really bad experience, one that you just can't get resolved, no matter how hard you have tried (at least try before posting), post it here. If it turns out OK post a follow up. Watch the negative comments, but help out your fellow vapers.
Don't post anything you could be held liable for or get you kicked off the forum. | I'm much more interested in posting things that will get you kicked off the forum.
I kid! I kid!
-Generic | |
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09-28-2009, 08:31 PM
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#23 | | Senior Member Join Date: May 2009 Location: Statesboro, Georgia
Posts: 214
| Okay, Generic, that was a good one. You made me laugh out loud... and you won't get taken seriously teasing the Rocket; I've noticed he can take it as well as dish it out!
__________________
The first testicle guard, the "Cup," was used in hockey in 1874. The first helmet was used in hockey in 1974. That means it only took 100 years for men to realize that their brain is also important. | |
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09-28-2009, 10:31 PM
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#24 | | Senior Member Join Date: Jul 2009 Location: USA
Posts: 154
| Likewise Kaye- I can take it. So gimme yer best shot, toots!
-Generic | |
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09-29-2009, 05:17 AM
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#25 | | awarded title of Sir Arse Join Date: Apr 2009 Location: Louisiana
Posts: 6,665
| I try 
and Congrats on the promotion | |
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