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03-02-2010, 05:49 PM
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#1 | | ~A 500+ WHo DaT?!?! Join Date: Nov 2009 Location: CaJuN LoUiSiaNa SWaMPLaND
Posts: 541
| LeCig.com customer service ROCKS! What vendor do you know that sends you a replacement part immediately and includes a postage paid envelope for your return? WoW and THANK YOU! 
__________________ ~ VDay ~ 11~7~09 ~ | 
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03-02-2010, 09:05 PM
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#2 | | I Want YOU!... To Vape! Join Date: Jul 2009 Location: Sunny Florida! U.S.A.
Posts: 626
| I'll second that!! LeCig's customer service is the finest online store that I've had the pleasure to patronize. (...and no, its just not because he gives me free stuff... but it helps!) 
( That calendar gesture gets a lot of mileage.)
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"Life is tough .... It's even tougher if you're stupid." -- John Wayne
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03-03-2010, 03:02 AM
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#3 | | Senior Member Join Date: Dec 2009 Location: St. Louis
Posts: 132
| sorry to get off topic, but
is it just me, or does anyone else thing sassecigs ripped off lecigs logo? | |
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03-04-2010, 12:25 AM
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#4 | | ~A 500+ WHo DaT?!?! Join Date: Nov 2009 Location: CaJuN LoUiSiaNa SWaMPLaND
Posts: 541
| Quote:
Originally Posted by bigslick83  sorry to get off topic, but
is it just me, or does anyone else thing sassecigs ripped off lecigs logo? | Same font, pretty close. But the domain address sucks. Was that sassy-cigs or sass-ecigs or or or or.
LeCig.com is very easy to remember, even for those who are internet challenged.
My domain name collection: 4mecigs.com 1stecig.com ecigsbest.com
I like 4mecigs.com the best because ecigs are 4mecigs! LoL I'm not sellin anything tho...just for my entertainment pleasure.
__________________ ~ VDay ~ 11~7~09 ~
Last edited by Dwellsouth; 03-04-2010 at 12:36 AM..
Reason: addit
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03-04-2010, 01:10 AM
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#5 | | TO SERVE AND PROTECT :) Join Date: Apr 2009 Location: Louisiana
Posts: 5,780
| Well, this LeCig dude in just plain boring. I ordered some more 808D-1s and a few soft cartos on Monday, delivered on Wednesday, free gift included. So reliable and predicable this is no fun at all.
Guy gets a "Thumbs Up Award" and it goes to his head.
Rocket,
I'm bored, and you know what happens when rocket gets bored | |
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03-04-2010, 08:10 PM
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#6 | | US Supplier Join Date: Mar 2010 Location: West Point, UT
Posts: 5
| Hi There,
As far as the font goes - What can I say we both have great taste.
And you can type sassycigs, sassecigs, sass-e-cigs, sass-ecigs, sass-e-cig, sassycig, or sassecig to get to us. We are serious about our business and have some serious products. We also have great customer service. Feel free to give use a try, you will not be sorry.
There is a method to our madness. The best is yet to come, just watch and see. We have so much more planned. We will be Sass-E or should I say Sassy...
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Krissy Grant
Sass-E-Cigs.com
West Point, Ut | |
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03-05-2010, 12:17 PM
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#7 | | Senior Member Join Date: Oct 2009 Location: Arkansas
Posts: 2,164
| Thanks y'all
CS is job #1 here | |
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03-05-2010, 12:19 PM
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#8 | | Senior Member Join Date: Oct 2009 Location: Arkansas
Posts: 2,164
| Sasse, in supplier edicate one never hijacks the supplier's thread LOL
Not to worry, we'll forgive ya 
Last edited by LeCig; 03-05-2010 at 05:07 PM..
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03-11-2010, 01:21 AM
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#9 | | Junior Member Join Date: Mar 2010 Location: Indiana
Posts: 18
| Ha now I get it dwell....who's the rep? | |
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03-11-2010, 04:52 PM
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#10 | | Senior Member Join Date: Oct 2009 Location: Arkansas
Posts: 2,164
| For the record she's not a rep, she's a client. | |
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03-12-2010, 11:04 AM
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#11 | | ~A 500+ WHo DaT?!?! Join Date: Nov 2009 Location: CaJuN LoUiSiaNa SWaMPLaND
Posts: 541
| Quote:
Originally Posted by SassECigs Hi There,
As far as the font goes - What can I say we both have great taste.
And you can type sassycigs, sassecigs, sass-e-cigs, sass-ecigs, sass-e-cig, sassycig, or sassecig to get to us. | This is a good thing!
Good luck in your endeavor!
__________________ ~ VDay ~ 11~7~09 ~ | |
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07-05-2011, 07:37 PM
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#12 | | Junior Member Join Date: Jul 2011 Location: home
Posts: 1
| Never got a small order as a trial purchase to figure out if they were legit or a scam, they said sorry but it happens.
Last edited by Nickname; 07-05-2011 at 07:53 PM..
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07-05-2011, 07:50 PM
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#13 | | TO SERVE AND PROTECT :) Join Date: Apr 2009 Location: Louisiana
Posts: 5,780
| Quote:
Originally Posted by Nickname Their customer service is the worst.
Never got a small order as a trial purchase to figure out if they were legit or a scam, they said sorry but it happens.
AVOID this company at ALL COSTS!!!! | I just love to see this kind of stuff play out. and you can bet it will play out.
Without giving info out in public, Mike please PM this user, and let us know the outcome.
Oh and welcome to the forum. Damn shame it couldn't have been on a positive note. I for one have had great service from this vendor. But, I'm easy to get along with
(a little hot tempered?)
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A good e-juice, fresh carto, and 3.7 volts from a REALLY REALLY BIG battery works for me. YMMV
Last edited by Rocketman; 07-05-2011 at 07:54 PM..
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07-05-2011, 09:02 PM
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#14 | | ☆amante del drago☆ Join Date: Oct 2010 Location: Other side of sanity
Posts: 7,351
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Originally Posted by Nickname Never got a small order as a trial purchase to figure out if they were legit or a scam, they said sorry but it happens. | Quote:
Originally Posted by Rocketman I just love to see this kind of stuff play out. and you can bet it will play out.
Without giving info out in public, Mike please PM this user, and let us know the outcome.
Oh and welcome to the forum. Damn shame it couldn't have been on a positive note. I for one have had great service from this vendor. But, I'm easy to get along with
(a little hot tempered?) | Hum... I would like to see how this plays out as well. I'm not always easy to get along with but I have never had poor customer service from LeCig. Actually, it has always been above and beyond excellent service.
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Any idiot can face a crisis - it's day to day living that wears you out. ~ Anton Chekhov
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07-05-2011, 09:23 PM
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#15 | | Modder Join Date: Nov 2010 Location: rhode island usa
Posts: 2,081
| to be completly honest, mike is more of a stand up kind of guy then 75% of all business men <24% are nonprofits, and 1% is mikes class of champs > so .. hey nickname... screw... every one may know me, but you also know i am not a ass so... and mike has helped me more then once out of a tight jam.. | |
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07-05-2011, 09:25 PM
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#16 | | Senior Member Join Date: Oct 2010 Location: Everywhere, USA Full-time RV'er currently in Houston, TX.
Posts: 2,117
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Originally Posted by RY4 Hum... I would like to see how this plays out as well. I'm not always easy to get along with but I have never had poor customer service from LeCig. Actually, it has always been above and beyond excellent service. | ^^ triple what RY4 said^^ and then some.
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Why do I feel like I'm always "waiting patiently?" | |
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07-05-2011, 09:27 PM
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#17 | | spam again bacon ass Join Date: Sep 2010 Location: Not China
Posts: 9,091
| yea..this all seems rather far fetched from every thing we know about LeCig and Mike's reputation with all the customers including myself on this forum...
Teri...watch your blood pressure...
__________________ over 60 served... 
Due to the constant fluctuation in personalities, we cannot be responsible for the mental stability of any one member of our forum.  | |
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07-05-2011, 09:28 PM
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#18 | | Senior Member Join Date: Oct 2010 Location: Everywhere, USA Full-time RV'er currently in Houston, TX.
Posts: 2,117
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Originally Posted by berger yea..this all seems rather untrue from every thing we know about LeCig and Mike's reputation with all the customers including myself on this forum...
Teri...watch your blood pressure... | Trying really hard Berger.  More worried about Mike's blood pressure when he sees this. I'd say that if anyone at his store really said that to a customer, they'd be history as an employee.
EDIT: I just remembered something. I'm kind of in remote area, and when I had an order from LeCig that didn't arrive in 5 days, I sent a note to them. That afternoon, it arrived. I turned on the computer when I got home from the P.O. and there was already a re- ship notice in my email. It was too late to stop it. When the duplicate arrived 3 days later,i just had the P.O. send it back. So there, whoever you are. I KNOW what Mikie does if there's a problem with your order.
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Why do I feel like I'm always "waiting patiently?"
Last edited by Teri; 07-05-2011 at 10:08 PM..
Reason: just remembered something
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07-05-2011, 09:30 PM
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#19 | | TO SERVE AND PROTECT :) Join Date: Apr 2009 Location: Louisiana
Posts: 5,780
| maybe the newcomer has vented and will come back in and become a helpful and productive member of this forum.
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A good e-juice, fresh carto, and 3.7 volts from a REALLY REALLY BIG battery works for me. YMMV | |
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07-05-2011, 09:31 PM
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#20 | | Senior Member Join Date: Sep 2010 Location: In Your Dreams
Posts: 3,440
| We all know that Mike's a good guy! | |
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07-05-2011, 10:45 PM
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#21 | | Darth Vaper Join Date: Sep 2010 Location: Leftern Mass
Posts: 9,406
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Originally Posted by Nickname Never got a small order as a trial purchase to figure out if they were legit or a scam, they said sorry but it happens. | I have to think this is someone who just came here to slander Mike. We ALL know Mike is a standup guy, and if ANYTHING goes wrong with an order he fixes it FAST. Since we have ALL ordered from Mike, I think this person is probably just a hit and run. At least he/she edited it's post.
So my question to "nickname" is, did you bother to contact Mike with your complaint?
__________________ Do you mind if I STEAM?!
"well, you see Steam, we never had a rule about it because we didn't think anybody would ever DO it!" "Look at all that vapor!" "Yes, Judy, it certainly is steaming!" I knew that a hole wasn't from jersey...  | |
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07-05-2011, 11:11 PM
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#22 | | spam again bacon ass Join Date: Sep 2010 Location: Not China
Posts: 9,091
| well it looks as though the intended purpose may have backfired severely..unless of course its really MIke..
__________________ over 60 served...
Due to the constant fluctuation in personalities, we cannot be responsible for the mental stability of any one member of our forum. | |
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07-05-2011, 11:13 PM
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#23 | | TO SERVE AND PROTECT :) Join Date: Apr 2009 Location: Louisiana
Posts: 5,780
| Free advertising?
Naw, not like Mike.
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A good e-juice, fresh carto, and 3.7 volts from a REALLY REALLY BIG battery works for me. YMMV | |
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07-06-2011, 12:42 AM
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#24 | | Vape me baby! Join Date: Nov 2010 Location: Tonganoxie, KS
Posts: 1,574
| I've said it before, I'll say it again: Mike's customer service ROCKS!
Let's see if "nickname" posts more than once, or even engages in a conversation to support his position.
__________________
Take me out to the black
Tell them I ain't comin' back
Burn the land and boil the sea
You can't take the sky from me | |
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07-06-2011, 11:11 AM
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#25 | | Senior Member Join Date: Oct 2009 Location: Arkansas
Posts: 2,164
| Wow thanks guys for all your support!
I did PM the person ... I'm not really sure what happened here ... we don't give out free trials so I'm at a loss here until I get a bit better description.
Once again thank you all for sticking up for us, we love you all  | |
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