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Old 11-18-2011, 10:35 AM   #1
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Not Impressed at all with their customer service...you would think they have great customer service especially with the premium you pay for their E-Juice.

He not received yet and Already dissatisfied!

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Craig
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Old 11-18-2011, 12:45 PM   #2
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I'm sorry. Never tried them so I couldn't say. Did you try to call them or email them? How long ago did you order?
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Old 11-18-2011, 09:14 PM   #3
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I tried their juice when I first started vaping. They were good peeps then. Their juice is a little too sweet for me. Maybe they've gotten a little too big for their britches and have slacked in customer service.
@RY- You may like their juice. TN cured is pretty good.
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Old 11-19-2011, 08:55 AM   #4
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dbl post
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Old 11-19-2011, 08:56 AM   #5
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Originally Posted by Rose View Post
I tried their juice when I first started vaping. They were good peeps then. Their juice is a little too sweet for me. Maybe they've gotten a little too big for their britches and have slacked in customer service.
@RY- You may like their juice. TN cured is pretty good.
- Hit the nail, Rose.. They are the supplier for at least two of Blu's flavors so why would they needs us little guys ordering 10mls from them? Sad to see when companies who do this. Forget where they came from. OR maybe its just a one time thing.
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Old 11-19-2011, 08:59 AM   #6
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I tried their juice when I first started vaping. They were good peeps then. Their juice is a little too sweet for me. Maybe they've gotten a little too big for their britches and have slacked in customer service.
@RY- You may like their juice. TN cured is pretty good.
I thought about trying their juice back in the beginning but never did for some reason.
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Old 11-19-2011, 09:02 AM   #7
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- Hit the nail, Rose.. They are the supplier for at least two of Blu's flavors so why would they needs us little guys ordering 10mls from them? Sad to see when companies who do this. Forget where they came from. OR maybe its just a one time thing.
I didn't know that. Hmmm.

That's sad but is often seen when businesses get big.
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Old 11-19-2011, 09:08 AM   #8
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I thought about trying their juice back in the beginning but never did for some reason.
All that I tried had a sweet taste and I know you have an insatiable sweet tooth! That's why I thought you might like it.


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Old 11-19-2011, 09:10 AM   #9
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I didn't know that. Hmmm.

That's sad but is often seen when businesses get big.
Well I can't vouch for their CS one way or the other. Never bought anything from them either. This is the first complaint I have heard about them. But I could see how it might happen. They became the supplier for Blu right about the time Blu made that big push to get into all the Walgreens and HEBs from what I was reading on their sites at the time.
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Old 11-19-2011, 09:10 AM   #10
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All that I tried had a sweet taste and I know you have an insatiable sweet tooth! That's why I thought you might like it.


What about their BACON flavor
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Old 11-19-2011, 09:15 AM   #11
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What about their BACON flavor
I NEVER tried the bacon flavor!


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Old 11-19-2011, 09:19 AM   #12
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How about Menthol Bacon? YUM.. NOT!
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Old 11-19-2011, 09:20 AM   #13
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Well I can't vouch for their CS one way or the other. Never bought anything from them either. This is the first complaint I have heard about them. But I could see how it might happen. They became the supplier for Blu right about the time Blu made that big push to get into all the Walgreens and HEBs from what I was reading on their sites at the time.
I can't vouch for them either as I've never done any business with them. There are some large companies that do maintain quality CS, may not be as personal but still excellent CS. I did meet one lady with SmokeStik when I was returning over $300 in a kit and supplies to them. She was very nice and even trying to recommend products outside of SmokeStik she thought would help and satisfy my vaping needs. Even spoke with her on how I was doing months later with the egos I was using then.
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Old 11-19-2011, 09:38 AM   #14
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To be fair, I think I have been spoiled by the likes of Highway Man, Nosvaping (Electosmoke) and Totally Wicked...Someone from JC called me "must have seen my post"
and found that my order was placed later in the day and they could not get it out that day.
So I think I owe them an apology. It was shipped out Priority mail...Hope to have it today.
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Old 11-19-2011, 09:45 AM   #15
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To be fair, I think I have been spoiled by the likes of Highway Man, Nosvaping (Electosmoke) and Totally Wicked...Someone from JC called me "must have seen my post"
and found that my order was placed later in the day and they could not get it out that day.
So I think I owe them an apology. It was shipped out Priority mail...Hope to have it today.
That is understandable. I'm spoiled to with many things.
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Old 11-19-2011, 09:46 AM   #16
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To be fair, I think I have been spoiled by the likes of Highway Man, Nosvaping (Electosmoke) and Totally Wicked...Someone from JC called me "must have seen my post"
and found that my order was placed later in the day and they could not get it out that day.
So I think I owe them an apology. It was shipped out Priority mail...Hope to have it today.
You are right about "highway man". He has the fastest shipping I have ever seen!
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Old 11-19-2011, 10:39 AM   #17
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....Someone from JC called me "must have seen my post"
and found that my order was placed later in the day and they could not get it out that day.
So I think I owe them an apology. It was shipped out Priority mail...Hope to have it today.
Wow..
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Old 11-19-2011, 10:51 AM   #18
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Well if they actually did see your post.. talk about CS..
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Old 11-19-2011, 12:01 PM   #19
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Well if they actually did see your post.. talk about CS..
WW what is your favorite system you use?
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Old 11-19-2011, 12:15 PM   #20
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WW what is your favorite system you use?
- total noob as far as prebuilt PVs go.. The only thing i have tried briefly, has been the light sabre mod (POS IMO ) and a couple of Ego styles. but those were just friends that let me take some hits.. The only devices I have used consistently, were things I built. I currently have been making a bunch of 2 AA size box mods for friends, family and sale. Standard 3.7v 14500 with LR Smoktech cartos. Works great for me and those who have used them so far. I mainly like them because they R small. Not really into all these big ole honkers. Not saying I would not like to own one, one day. But I am tuff on things. Dropped mine like a million times. Rob calls me destroy-o-boy. Gonna jump on the 5v regulated as soon as I get my 3 AA boxes in.
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Old 11-19-2011, 07:49 PM   #21
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To be fair, I think I have been spoiled by the likes of Highway Man, Nosvaping (Electosmoke) and Totally Wicked...Someone from JC called me "must have seen my post"

and found that my order was placed later in the day and they could not get it out that day.

So I think I owe them an apology. It was shipped out Priority mail...Hope to have it today.
Well I don't know for certain, but with all their banners and ads on this site, I just assumed they were a sponsor here, so I figured someone from JC must be checking up here once in awhile...dunno
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Old 11-19-2011, 07:59 PM   #22
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All that I tried had a sweet taste and I know you have an insatiable sweet tooth! That's why I thought you might like it.


Yes I do Love the smiley.
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Old 11-19-2011, 08:03 PM   #23
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Received the shipment today. Have not tried it. Going to experiment with mixtures of PG/VG
They reall did do a good job, I was just spoiled with a couple of other suppliers here.

Its all good.
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Old 11-21-2011, 07:02 PM   #24
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Received the shipment today. Have not tried it. Going to experiment with mixtures of PG/VG
They reall did do a good job, I was just spoiled with a couple of other suppliers here.

Its all good.
Following up...I liked all of the juices I ordered...vaped great! high quality, I just don't think I can afford the premium price when I can get great juice from Renee at Electosmoke.com,
Each to his own.
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Old 12-30-2011, 08:30 AM   #25
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Love the JC Chocolate Truffle, oh so sweet!

The JC juices tend to clog my attys a little faster than most other juices out there, I'm sure it has to do with the thickness / sweetness.

BTW, I just got Keurig coffee maker for X-mas, you know those little K-Cups that brew one cup at a time? Now THAT my friends, along with vaping are life changers!!!!!!
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